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Kia Calls Foul on ACC Burden System, Offers Barter Rebate
AUCKLAND – 7 September 2015 – Kia Motors New Zealand today announces its altercation with accepted ACC burden arrangement as able-bodied as a abatement for Kia Sportage barter afflicted by ACC allocation errors.
Kia will be alms a abatement to Kia 2010 and 2011 Sportage owners for the aberration in ACC burden costs amid Band 1 (lowest accident rating) and Band 4 (highest accident rating). This equates to $90.00 (GST inclusive) for anniversary customer.
The 2010 and 2011 Kia Sportage cartage are 5 brilliant ANCAP blast rated and accommodate avant-garde assurance equipment, but were, in the company’s assessment afield classified aerial accident and allocated to ACC burden Band 1. To Kia barter and the accepted public, a aerial accident appraisement indicates the agent is unsafe, a position Kia refutes and holds untrue.
Since May, Kia has attempted to boldness the burden alterity with ACC and fix what it, and its customers, see as an absurdity in the ACC system. ACC is acquainted of the problem, but accept adumbrated they won’t actual the allocation absurdity until the 2016 and 2017 levies are reviewed.
“Knowing there’s a problem, or in Kia’s case no problem, with the accident allocation of a agent and charging consumers added is aloof apparent wrong,” said Todd McDonald, Accepted Manager, Kia Motors New Zealand.
“At Kia we attending afterwards the interests of our customers. ACC has it amiss so we appetite to pay the burden aberration for accepted model, 2010 and 2011 Kia Sportage owners, and we achievement that they booty us up on the offer.”
Kia barter accept been articulate about the ACC rating. The aggregation has accustomed over 140 absolute complaints and abounding added through their banker arrangement to date.
While architect cartage change year to year, the variations are accessory in best instances. A 2011 Kia Sportage is about identical to a 2012, yet the ACC ratings absorb adverse ends of the spectrum apery the accomplished and everyman accident ratings.
“There’s a botheration with the system, and while we can’t fix it for anybody we can attending afterwards our barter that angle by us year afterwards year. It’s above reasonable argumentation to accept identical cars rated so abnormally based on back they were registered,” added McDonald.
The ACC amalgamation affair equates to about $90 (inclusive of GST) for anniversary chump and Kia will accommodate the aforementioned sum via abatement on a customer’s abutting abounding appointed account at an authorised Kia banker or account centre.
Sportage owners can see if they’re acceptable by visiting Kia.com/NZ and accounting in their VIN number.
“We accept ACC should be putting this right, but we’re not about to leave our loyal barter out of pocket,” added McDonald.